Refund & Return policy

Customer satisfaction is our priority.

Due to the nature of fragrance products, returns are accepted only under the following conditions.

Eligible Returns

You may request a return if:

• You received the wrong product.

• The product arrived damaged or leaking.

• The item is unused and in its original packaging.

Please contact us within 48 hours of receiving your order.

Include:

• Your Order Number

• Photos of the product

• A brief explanation of the issue

We cannot accept returns for:

• Used perfumes

• Opened bottles

• Products damaged after delivery

• Change of mind

Once your return is approved and inspected, your refund or replacement will be processed.

Refund processing times may vary depending on the payment method used.

If the wrong or damaged item was delivered, we will arrange a replacement at no additional cost.