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About US

Welcome to Aroma Royale Collection.

At Aroma Royale Collection, we believe that fragrance is more than just a scent—it is a reflection of your personality, confidence, and style.

Our mission is to provide premium-quality perfumes that offer a luxurious fragrance experience at an affordable price. We carefully select every fragrance to ensure long-lasting performance, elegant presentation, and exceptional value for our customers.

Whether you're looking for a fresh everyday fragrance, a sophisticated evening scent, or a thoughtful gift for someone special, our collection is designed to help you find the perfect perfume for every occasion.

Why Choose Us?

• Premium Quality Fragrances

• Long-Lasting Performance

• Affordable Luxury

• Elegant Packaging

• Secure Shopping Experience

• Dedicated Customer Support

Customer satisfaction is at the heart of everything we do. We are committed to delivering high-quality products and providing excellent service from the moment you place your order until it reaches your doorstep.

Thank you for choosing Aroma Royale Collection. We look forward to being part of your fragrance journey.

Refund & Return policy

Customer satisfaction is our priority.

Due to the nature of fragrance products, returns are accepted only under the following conditions.

Eligible Returns

You may request a return if:

• You received the wrong product.

• The product arrived damaged or leaking.

• The item is unused and in its original packaging.

Return Request

Please contact us within 48 hours of receiving your order.

Include:

• Your Order Number

• Photos of the product

• A brief explanation of the issue

Non-Returnable Items

We cannot accept returns for:

• Used perfumes

• Opened bottles

• Products damaged after delivery

• Change of mind

Refunds

Once your return is approved and inspected, your refund or replacement will be processed.

Refund processing times may vary depending on the payment method used.

Exchanges

If the wrong or damaged item was delivered, we will arrange a replacement at no additional cost.

Shipping Policy

Thank you for shopping with Aroma Royale Collection.

Processing Time

Orders are processed within 1–2 business days after confirmation.

Orders placed on Sundays or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery within Pakistan:

• Major Cities: 2–4 Business Days

• Other Areas: 3–7 Business Days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

Shipping Charges

Shipping charges are calculated during checkout.

Any promotional free shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive tracking information (if available) so you can monitor your delivery.

Incorrect Address

Please ensure your shipping address is accurate. Aroma Royale Collection is not responsible for delays caused by incorrect or incomplete addresses provided by customers.

Contact

If you have any shipping-related questions, please contact our customer support team.

Contact US

We're always happy to hear from you!

If you have any questions about our products, your order, shipping, or anything else, please don't hesitate to contact us.

Customer Support

Email:
support@aromaroyalecollection.com

Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (PKT)

Follow Us

Instagram:
@aroma_royale_collection

TikTok:
@aromaroyales_official 

WhatsApp:

+92 3351700257

We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing Aroma Royale Collection.

Frequently Asked Questions (FAQ)

How long do your perfumes last?

Our perfumes are carefully selected to provide excellent longevity. Performance may vary depending on skin type, weather, and application.

Do you deliver across Pakistan?

Yes, we deliver to most cities and regions across Pakistan.

How long does delivery take?

Most orders are delivered within 2–7 business days.

Can I return my perfume?

Returns are accepted only if you receive the wrong product or a damaged item. Please read our Refund & Return Policy for complete details.

What payment methods do you accept?

Available payment methods are displayed during checkout, including Cash on Delivery where applicable.

How can I contact customer support?

You can contact us through our Contact Us page or by email.

Are your perfumes suitable for daily use?

Yes. Our collection includes fragrances suitable for everyday wear as well as special occasions.

How should I store my perfume?

Store your perfume in a cool, dry place away from direct sunlight and excessive heat to help preserve its quality.